Privacy Policy

1. Who We Are

Cabrera Construction LLC ("Cabrera Construction," "we," "us," or "our") is a licensed exterior home improvement contractor based in Bonney Lake, Washington. We operate the website at cabreraconstructionwa.com (the "Site") and provide roofing, siding, window, decking, door, and gutter services throughout Pierce County, King County, and surrounding areas in Washington State.

If you have questions about this Privacy Policy or how we handle your data, you can contact us at:

2. Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you visit our Site.

Information You Provide

When you fill out a contact form, request an estimate, or otherwise communicate with us, we may collect:

• Your name (first and last)
• Email address
• Phone number
• Street address, city, and zip code
• Project type and description
• Any other information you choose to include in a message

Information Collected Automatically

When you visit our Site, certain technical information may be collected automatically by our hosting infrastructure and analytics tools, including:

• IP address and approximate geographic location
• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited and time spent on the Site
• Referring website (how you found us)

This information is collected in aggregate and is used solely to understand how visitors use our Site so we can improve it. We do not use this data to identify individual visitors.

3. How We Use Your Information

We use the information you provide for the following purposes:

• To respond to your inquiry. When you submit a contact form or request an estimate, we use your contact information to follow up with you about your project.
• To schedule and perform services. If you hire us, we use your name, address, and project details to schedule and complete your project.
• To send you marketing communications. If you have provided consent (by checking the authorization box on our forms), we may contact you by phone, text message, or email about promotions, seasonal offers, or services that may be relevant to you. You may opt out at any time by replying STOP to any text message or by contacting us directly.
• To improve our website and services. Aggregate analytics data helps us understand what information is most useful to visitors and how to improve the Site.
• To comply with legal obligations. We may retain certain records as required by Washington State law or applicable federal regulations.

4. Text Message Communications

By checking the consent box on our estimate or contact forms, you authorize Cabrera Construction LLC to send you marketing calls and text messages at the phone number you provided, including by using an autodialer or prerecorded message. You are not required to provide this authorization as a condition of doing business with us.

Message frequency may vary. Standard message and data rates may apply. To opt out of text messages at any time, reply STOP to any message we send. To request help, reply HELP. For more information, contact us at [email protected].

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

• Service providers. We may share information with trusted vendors who assist us in operating our business, such as email delivery services, CRM software, or website hosting providers. These vendors are contractually obligated to keep your information confidential and use it only to provide services to us.
• Legal requirements. We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Cabrera Construction LLC, our customers, or the public.
• Business transfers. In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or a prominent notice on our Site.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. For active customers, we retain project records for a minimum of seven (7) years in accordance with Washington State contractor record-keeping requirements. For inquiries that do not result in a project, we typically retain contact information for up to two (2) years.

You may request deletion of your personal information at any time by contacting us at [email protected]. We will honor such requests to the extent permitted by law and our legitimate business needs.

7. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to improve your browsing experience and collect aggregate analytics data. Cookies are small text files stored on your device that help us recognize returning visitors and understand how the Site is used.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Disabling cookies may affect certain features of the Site but will not prevent you from submitting a contact form or viewing our content.

We use privacy-focused analytics tools that do not track individual users across websites and do not share data with advertising networks.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our Site uses HTTPS encryption for all data transmitted between your browser and our servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately at [email protected].

9. Children's Privacy

Our Site and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information.

10. Your Rights (Washington State)

As a Washington State resident, you have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal retention requirements.
• Opt out of marketing communications at any time.
• Know whether we sell your personal information (we do not).

To exercise any of these rights, contact us at [email protected] or call (253) 300-9969. We will respond to your request within 30 days.

11. Third-Party Links

Our Site may contain links to third-party websites, including Google Maps, social media platforms, and review sites such as Google and GuildQuality. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: